NeatCleaners offers a full range of domestic and commercial cleaning services in Bristol, including general house cleaning, deep cleaning, end-of-tenancy cleaning, carpet cleaning, oven cleaning, and student accommodation cleans. Whether you need a one-off service or regular visits, we tailor our cleaning solutions to match your schedule and needs.

Yes, NeatCleaners offers comprehensive deep cleaning services in Bristol. Our deep cleaning is part of our full range of domestic and commercial cleaning solutions, tailored to your specific needs. 

Our end-of-tenancy cleaning service in Bristol provides a full top-to-bottom clean of the property. This includes kitchen appliances (oven, hob, fridge), cupboards, bathrooms, skirting boards, floors, internal windows, and all living areas. We also offer professional carpet cleaning as an optional add-on to help meet landlord or letting agent standards. The aim is to leave the property spotless and move-in ready.

Yes, absolutely. At NeatCleaners, we provide free custom cleaning quotes based on your specific needs, property size, and service type. Whether it’s a one-off clean or a regular booking, we’ll tailor a price to suit your schedule and budget. Contact us today or call 07743 089 133 to get your personalised quote.

Yes, we do. NeatCleaners offers flexible recurring cleaning services in Bristol, including weekly, bi-weekly, and monthly options. Our regular cleaning plans are ideal for busy households, professionals, and businesses that want to maintain a consistently clean environment without the hassle of booking each time.

At NeatCleaners, prices start from £21.50 per hour for general house cleaning. The final cost depends on the type of service, property size, and frequency. We offer transparent, competitive rates with no hidden fees. For a tailored quote, visit our Pricing & Services section or request a free estimate.

Several factors influence the cost of cleaning services, including:

• Property size and number of rooms

• Type of service (e.g. deep clean, end-of-tenancy, or regular upkeep)

• Condition of the property and level of dirt or clutter

• Additional requests, such as carpet or oven cleaning

• Frequency of cleaning – one-off or recurring visits

For an accurate, no-obligation quote, contact NeatCleaners or explore our Cleaning Services in Bristol.

Our minimum booking time is 3  hours per visit. This ensures our cleaners have enough time to complete tasks thoroughly and maintain our high service standards. For larger properties or more specific cleaning needs (like deep cleans or end-of-tenancy), longer bookings may be recommended.

We accept bank transfers as our primary method of payment. For one-off services such as deep cleaning or end-of-tenancy cleans, a deposit is required to secure your booking. Regular customers typically pay after the service is delivered. All payment details will be provided during the booking process.

NeatCleaners’ office is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 1:00 PM. We’re closed on Sundays. You can reach us by phone, email, or through our website during these hours.

NeatCleaners proudly serves all areas of Bristol, including BS10, BS14, St George, Emersons Green, Kingswood, Clifton, Redland, Bedminster, and Bishopston. If you're unsure whether we cover your location, feel free to contact us for confirmation.

In most cases, our mobile cleaning teams bring all the necessary professional products and equipment, including vacuum cleaners and mops. However, for cleaners traveling by public transport, we kindly ask that basic equipment such as a hoover and mop be provided on-site. All cleaning supplies like sprays and cloths are always covered by NeatCleaners.

No, you don’t need to be home during the cleaning service. Many of our customers provide access via a key or key safe. As long as our team can enter and secure the property after the clean, you can carry on with your day. If you prefer to be present, that’s absolutely fine too - just let us know what works best for you.

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Cancellations made less than 24 hours before the scheduled service may incur a fee to cover administrative and staffing costs. To make any changes, please contact us by phone or email as soon as possible

Yes, NeatCleaners offers detailed cleaning of ovens, fridges, and other interior appliances - just let us know in advance. We’re also happy to follow specific customer instructions, such as focusing on high-touch areas or using eco-friendly products.

Visit our Oven Cleaning Service page to learn more or contact us if you have special requirements.

Yes, NeatCleaners is fully insured for both domestic and commercial cleaning services across Bristol. Our public liability insurance covers accidental damage or injury during the course of our work, giving you peace of mind every time you book a cleaning service with us.

Yes, NeatCleaners offers a satisfaction guarantee - with conditions that depend on the type of service. For one-off cleans, like end-of-tenancy or deep cleaning , we require a brief on-site inspection before our team leaves. If something isn’t right, we’ll address it immediately - no need for return visits.

For our regular clients, many of whom aren't home during service, we work on long-term trust and open communication. If you ever feel something wasn’t done to your standards, just let us know - we’ll do our best to put it right.

You can read the full NeatCleaners Guarantee in our Terms for more details.

Yes, all NeatCleaners staff are thoroughly vetted, trained, and equipped with appropriate PPE (personal protective equipment). Each cleaner undergoes a background check and is trained in professional cleaning techniques, health and safety, and customer service. Our team follows strict hygiene protocols and wears gloves, masks, shoe covers, and other PPE where required - especially during deep cleaning or end-of-tenancy cleans.

We take pride in our reliable, respectful, and skilled cleaning professionals. For more on our service types, visit our pages for Deep Cleaning and General House Cleaning .

At NeatCleaners, hygiene and safety are top priorities. Our teams follow industry-standard cleaning protocols to ensure every property is cleaned to a professional and hygienic standard. This includes:

• Wearing appropriate PPE, including gloves, clean workwear, and masks when necessary

• Disinfecting reusable tools such as mop heads and vacuum parts after each use

• Following proper waste disposal procedures

• Using COSHH-compliant cleaning products and following safe handling practices

• Maintaining regular hand hygiene, using hand sanitiser or washing with soap and water

• Ensuring proper ventilation during cleans when possible

We also train all team members on infection control, product safety, and customer communication - especially when special precautions are needed.

For more about how we clean, check out our Deep Cleaning Services page.

At NeatCleaners, we take customer privacy seriously and operate in full compliance with the UK GDPR and Data Protection Act 2018.

We only collect data that’s necessary to deliver our services-such as your name, address, phone number, and booking details. This information is securely stored and never shared or sold to third parties.

All communication, whether online or over the phone, is treated as confidential. Access to client data is strictly limited to authorised team members. If you ever wish to view, update, or delete your personal information, just email us at info@neatcleaners.co.uk and we’ll respond promptly.

We are committed to earning your trust by maintaining high standards of transparency, confidentiality, and data security at every stage.

Yes, NeatCleaners is committed to environmentally responsible cleaning practices. Whenever possible, we use eco-friendly and biodegradable cleaning products that are safe for your home, pets, and the planet. Our cleaners are trained to reduce waste, minimise water usage, and avoid harsh chemicals.

If you have specific preferences or allergies, we’re happy to discuss green alternatives and tailor the service to your needs. Just let us know when booking your clean. 👉 Learn more about our deep cleaning services in Bristol or carpet cleaning with low-moisture methods .