faq
If you can’t find the answer to your question, don’t worry—just get in touch with us, and we’ll assist you as best we can. You can also learn more about our services on our General House Cleaning Activities Checklist page here...
It depends on the size of your home, how many rooms you have in there, plus the quality and depth of cleaning that you require. Ultimately the choice is yours, and you may want fewer or more hours and then prioritize the rooms and jobs to be completed. We recommend budgeting 30-min per kitchen / bathroom / living-area / bedroom to cover a standard house cleaning checklist
The minimum house clean time at NeatCleaners depends on the type of cleaning service you require:
1. Deep House Cleaning or End of Tenancy Cleaning: We require a minimum cleaning time of 5 hours for these thorough and comprehensive services. This ensures that your space is meticulously cleaned to the highest standards.
2. General House Cleaning: For regular maintenance cleaning, we have a minimum requirement of 3 hours. This service helps keep your home fresh and tidy on a routine basis. Before starting regular cleaning services, we recommend an initial general cleaning, which requires a minimum of 4 hours.
3. One-Off Cleaning: We require a minimum cleaning time of 4 hours for this thorough and comprehensive service.
Our team of professional cleaners is dedicated to providing exceptional cleaning services tailored to your specific needs. If you have any further questions or would like to discuss your cleaning requirements in detail, please don't hesitate to contact us. Working time and scope are determined individually.
The cost of house cleaning depends on several factors, including the type of cleaning service you require, the size of your home, and the duration of the cleaning. Here’s a general overview:
1. Deep House Cleaning or End of Tenancy Cleaning: This thorough service typically requires a minimum of 5 hours, and the cost will be based on this time frame. For a detailed quote, please contact us with the specifics of your home and cleaning needs.
2. General House Cleaning: Regular maintenance cleaning usually requires a minimum of 3 hours. If you are new to our services, an initial general cleaning is recommended, which generally requires at least 4 hours.
3. One-Off Cleaning: This service requires a minimum of 4 hours. The total cost will depend on the specifics of the job.
For a precise quote tailored to your home and cleaning requirements, please contact us directly. We will be happy to provide you with a detailed estimate based on your needs.
The majority of our offices are open late and available at least 6 days of the week. Go to our contact page to find out the opening times.
Naturally, like any business, we have to have terms and conditions, and these can be found in the footer of any page. If you do ever need to cancel, all we ask is that you give us 7 day prior termintion notice to info@neatcleaners.co.uk.
Yes, including a minimum of £1,000,000 public liability insurance. In line with all other insurance policies, this is indemnity cover not new for old and there is an excess on the policy. To keep costs reasonable, the excess is £100 per claim.
No, our cleaners bring their own cleaning products and soft cleaners. This is included in the price of the cleaning service. If you would like our cleaner to use custom cleaning supplies in your home, we recommend visiting our online store here, where we offer a selection of cleaning products tested and recommended by our experienced team of cleaners.
No, if you have ordered a one-off house cleaning, end-of-tenancy cleaning, initial cleaning, or a deep house clean, we will provide all the necessary cleaning supplies and equipment. However, if you are a regular customer, then yes, it is required that you have a vacuum cleaner and a floor mop in your home.